Terms and Conditions

PantryTec — pantrytec.com

Welcome to PantryTec! These Terms and Conditions outline the rules and regulations for the use of PantryTec’s website and digital menu subscription services. By accessing this website, creating an account, or subscribing to any of our plans, you accept these Terms and Conditions in full. If you disagree with any part of these Terms and Conditions, you must not use this website or our services.

1. Definitions

In these Terms and Conditions:

“We”, “Us”, or “Our” refers to PantryTec.
“You” or “Your” refers to the user, subscriber, or viewer of our website and services.
“Services” refers to PantryTec’s digital menu subscription offerings, including dietitian-approved cycle menus, therapeutic diet menus, compliance support, and related digital content delivered to subscribers.
“Website” refers to PantryTec’s website, accessible at pantrytec.com, including any subscriber portal at facilities.pantrytec.com.
“Subscription” refers to any active paid plan (Starter, Complete, or Premier) through which you receive our Services.

2. Use of the Website

This website and our services are intended for business-to-business (B2B) use, specifically for assisted living facilities, memory care communities, residential care homes, group homes, adult day care centers, and similar senior care organizations seeking dietitian-approved digital menu solutions. You must not use this website for any unlawful purpose. You agree to use the website in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the website.

3. Services Offered

PantryTec provides a digital menu subscription service for senior care facilities. Our Services include dietitian-approved cycle menus (including regular and therapeutic diet variations), compliance support to help meet state regulatory requirements, and related digital content. Menus are delivered electronically (via email in PDF format) on a recurring basis according to your subscription plan.

PantryTec does not provide food sourcing, food preparation, food delivery, or catering services. We provide menu planning and dietary compliance documentation only. Your facility is solely responsible for the procurement, preparation, and serving of all food and beverages based on the menus we provide.

We strive to ensure that our menus meet the highest standards of nutritional accuracy and regulatory compliance. However, we do not guarantee that our services will be uninterrupted or error-free, and individual dietary or medical decisions should always be reviewed by your facility’s own qualified healthcare professionals.

4. Subscription Plans and Access

PantryTec offers multiple subscription tiers (currently Starter, Complete, and Premier plans), each with varying levels of menu customization, therapeutic diet coverage, and support. Details of each plan, including features and pricing, are described on our website and may be updated from time to time.

To subscribe, you must create an account through our subscriber portal. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

5. Pricing and Payment

PantryTec charges a flat monthly subscription fee, regardless of your facility’s size or resident census. Prices for our subscription plans are listed on our website. We reserve the right to change our prices at any time; however, any price changes will not affect your current billing cycle and will be communicated to you in advance.

Payment is due according to the billing terms associated with your subscription plan. Late payments may result in suspension of service. Refund policies, if applicable, will be communicated at the time of purchase or as outlined on our website.

6. Menu Content and Dietitian Approval

All menus provided through our service are designed and/or reviewed by Registered Dietitians to support regulatory compliance for senior care facilities. While our menus are created to meet general state regulatory standards, compliance requirements may vary by jurisdiction. It is your responsibility to verify that the menus meet the specific regulations applicable to your facility and state.

PantryTec is not a licensed healthcare provider. Our menus and dietary documentation are provided for planning and compliance purposes and do not constitute medical or nutritional advice for individual residents. Your facility should consult its own healthcare professionals for individual resident dietary needs.

7. Intellectual Property

The content, layout, design, data, menus, recipes, graphics, and other materials on this website and delivered through our services are protected by intellectual property laws and are owned by or licensed to PantryTec. Your subscription grants you a limited, non-exclusive, non-transferable license to use the menu content solely for the internal operations of the subscribing facility. You may not reproduce, redistribute, resell, or create derivative works from any content provided by PantryTec without our express written permission.

8. Limitation of Liability

To the fullest extent permitted by law, PantryTec shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our website or services. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses, even if we have been advised of the possibility of such damages.

PantryTec shall not be held liable for any adverse health outcomes, regulatory citations, or operational disruptions that may arise from the use of our menus. Your facility is solely responsible for ensuring the safe preparation and serving of food, as well as for accommodating individual resident dietary needs and allergies.

9. Indemnification

You agree to indemnify and hold PantryTec harmless from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of our website or services, your violation of these Terms and Conditions, your violation of any rights of another party, or any harm resulting from the food preparation and service practices at your facility.

10. Cancellation and Termination

You may cancel your subscription at any time through your account portal or by contacting us directly. Upon cancellation, you will retain access to the service through the end of your current billing period. PantryTec reserves the right to suspend or terminate your account if you violate these Terms and Conditions or engage in any activity that disrupts or harms our services or other users.

11. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy at pantrytec.com/privacy-policy to understand how we collect, use, and protect your personal information.

12. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which PantryTec is located, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms and Conditions shall be brought exclusively in a court of competent jurisdiction in that jurisdiction.

13. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of the website and our services after any changes constitutes your acceptance of the new Terms and Conditions. It is your responsibility to review these Terms and Conditions periodically for changes.

14. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

PantryTec

Website: pantrytec.com

Contact Page: pantrytec.com/contact

By using our website, creating an account, or subscribing to any of our plans, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.